The hotel's location is convenient, being close to Ooty bus stand and within easy reach of tourist spots. It is also centrally located, with OOTY lake just a short walk away. Rooms are spacious and well-furnished, offering good amenities such as 24-hour hot water.

Poor communication and lack of cleanliness in certain areas leave room for improvement.

The rooms here are luxurious and clean, equipped with essential amenities including a heater.

Very pleasant experience at Hotel City Palace. Wonderful hotel with a good restaurant. Convenient location in Udagamandalam. Standard double room with a lovely view. Found in a wonderful area.

standard double room was neat and well furnished with basic facilities.

Nothing negative to say.

The hotel is located near Ooty railway station, tourist places, bus stand, and Upper Market. The staff is extremely helpful, respectful, and humorous. There are plenty of great meal options available. The location is exceptional, close to Western Catchment and Ooty lake.

Wonderful and amazing hotel with GOOD facilities. Convenient location, only a short distance to Western Catchment, liked this place. Nearby a boat dock, wonderful area.

Beds were very poor.

Our stay at Hotel City Palace in Ooty was truly amazing, especially with our six-month-old baby. the hotel's location was convenient for exploring nearby landmarks like the Government Botanical Garden and the Wax Planet, enhancing our family bonding experience. the relaxation facilities offered a calming atmosphere, complementing our trip. Despite some room size issues, overall, we enjoyed a pleasant stay full of memorable moments.

stayed at city palace, wonderful staff, luggage storage available, extra blankets provided on request, offers private tours.

Thoroughly pleased 😊

The staff was helpful. The location was convenient and near nature. We had good services during our stay.

I stayed in a modern and well-equipped room with a safe, TV with multiple channels, and a comfortable seating area, and the bathroom was spotless.

This place has a great location near a boat dock and is just a 10-minute walk to downtown, offering rooms with basic facilities, a heater, and a double bed, plus plenty of delicious food options.

The hotel has respectful staff, clean rooms with nice furnishings, a safe, multi-channel TV, a sitting area, and a lovely bed. It is conveniently located near a railroad station, making transportation easy.

The hotel is amazing and fairly clean. The rooms are neat and nicely furnished. The employees are respectful and highly efficient. The venue has a decent and exceptionally nice location to all tourist spots. It is near all tourist places, the Bus stand, toy train station, main market, Ooty lake, and boat house. The hotel offers a huge variety of meals, and the food is outstanding. The hotel is definitely recommended to all.

The location was great, close to tourist spots, and very comfortable, making my stay very pleasant and I would definitely book here again.

Had a weekend stay at a budget-friendly hotel in Ooty. Enjoyed the availability of hot water from 7 am to 9 am daily; perfect for chilly mornings. the location was easily accessible, making it convenient for sightseeing. the staff was attentive and professional, swiftly resolving any issues, such as a faulty faucet tap. the cleanliness of the room and washroom, along with the spotless linen, added to the comfortable stay.

The kitchen exhaust in the lobby can be bothersome, impacting the ambiance. the restaurant's food quality and hygiene standards need improvement, and the pricing seems high for the service offered.